The arena provides a lost and found service which is open from 9:00 am-10:00pm (may vary depending on event schedule). Service phone number: 886-2-25783536#601, #602
Claiming lost property:
When claiming lost property, customers must provide proof that the property belongs to them as well as identification. Please refer to Lost and Found Notice.
Customer's Lost Property:
Reports of lost property can be given to and will be managed by the Taipei Arena information counter. The arena's follow up will be carried out according to Civil Law. The customer may also send a report of lost property to the police.
Loss of Personal Belongings:
Please contact the Taipei Arena Information Counter on 886-2-2578-3536 ext. 601-602 or 24hr customer service on AI Customer Service