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NO.TitlePublish Date
1《Ice Land》Do students/cardholders need to fill out another “Taipei Arena Ice Land Student/Cardholder Basic Information Form” when renewing their card?2013-03-05
2《Ice Land》If I purchase private lessons and find that I am not accustomed to the coach’s teaching style, may I switch coaches?2013-03-05
3《Ice Land》If there are more than 400 people within the arena, how long will I have to wait before I can enter?2013-03-05
4《Ice Land》If the ice needs to be resurfaced during my allotted skate time, will my time be extended?2013-03-05
5《Ice Land》After entering the arena, can I temporarily leave and then return? Are food and drinks allowed inside the arena? Are food and drinks sold in the arena?2018-04-18
6《Ice Land》Does the Ice Land provide coat rental service?2013-03-05
7《Ice Land》If I have family members or friends skating at the Ice Land, can an announcement be made to call for them or can I enter the arena to look for them?2013-03-05
8《Ice Land》It’s my first time coming to skate; will there be a coach their teaching classes?2013-03-05
9《Ice Land》How many people are required in order to buy a group pass?2013-03-05
10《Ice Land》Why do group classes need to be reserved a day in advance? Why can’t they be reserved on the day of the class?2013-03-05
11《Ice Land》How much will it cost to skate longer than 2 hours?2013-03-05
12《Customer Service》What services does the Taipei Arena provide for handicapped individuals?2013-03-05
13《Other Service》How do I apply for a tour of the Taipei Arena? 2013-03-05
14《Customer Service》Does the Taipei Arena have a breastfeeding room? 2013-03-05
15《Main Hall》How do I buy tickets for events at the Taipei Arena? 2013-03-05
16《Main Hall》How do I find more information on activities at the Taipei Arena? 2013-03-05
17《Customer Service》What restaurants are located around the Taipei Arena?2016-01-06
18《Ice Land》Does the service desk provide item storage service? (Luggage, pets, etc...)2016-01-20
19《Customer Service》Are there any lockers in the Taipei Arena? If so, where can I find one? How big are they? Is there a fee?2016-01-20
20《Ice Land》What should I do if I lose my Ice Land card (class card, learning card, regular card, training card, Joined card )?2016-02-15